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Terms and Conditions

General

Orders/delivery requests placed by using this website, along with access to it, is granted strictly in accordance with these Terms and Conditions.

Please read these Terms and Conditions carefully and keep a printed copy of them for your reference.

These Terms and Conditions apply to your order/delivery request. Bare Foods Limited has the rights to alter/amend any of the Terms and Conditions without prior notice and we shall not be liable to you or any third party for any modification to or withdrawal of the website. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.

Bare Foods Limited has taken every care in the preparation of the content of this website. However, to the extent permitted by applicable law, Bare Foods Limited does not represent or warrant the accuracy or reliability of any of the information or content about any goods or services, software or advertisements contained on, distributed through, or linked, downloaded or accessed from this website.

To the fullest extent permitted by applicable laws, Bare Foods Limited hereby excludes liability for any claims, losses, demands, or damages of any kind whatsoever with respect to the website or the Materials including, without limitation, direct, indirect, incidental, or consequential losses, or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to Bare Foods Limited. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise. However, if you are a consumer your statutory rights are not affected.

Web Linking 

Certain links in this website will lead to websites which are not under the control of Bare Foods Limited and we will not accept responsibility, or liability, for any material or service contained on any website which is not under the control of Bare Foods Limited nor does the existence of such links represent any endorsement or other acceptance of responsibility or liability by Bare Foods Limited for any goods or services provided or available on such sites.

Bare Foods Limited makes no representations, or warranties, in respect of any endeavour by it to review the content of websites to which it provides links or anywhere else in the Service, or any of the Materials and accordingly Bare Foods Limited accepts no responsibility whatsoever for the accuracy, copyright compliance, legality or decency of any information, material or other content contained in websites listed on the Service or in any Materials nor warrants nor endorses any advertising of third parties carried on the Service nor through the provision of links to that carried on other websites.

All information or content transmitted by any functionality made available on this website (including any mobile applications or a version of the website optimised for use on mobile devices), including online invitations, e-cards, email or send to a friend functionality are the responsibility of you, the sender. You confirm that by using this service you will not transmit any material which could be considered offensive, obscene or otherwise objectionable. Bare Foods Limited cannot be held liable either directly or indirectly for the content of any such functionality, nor for any loss nor damage of any kind which you may incur as the result of your use of this service. You hereby agree to indemnify Bare Foods Limited for any such loss which may have occurred.

Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or misdescribed goods.

Customers will be required to register to use the services available from this website. By registering for the services, customers agree to these Terms and Conditions and agree that:

  • The personal information that you provide when you register as a customer is true, accurate, current and complete in all respects.
  • You will notify us immediately of any changes to the personal information by emailing to our Customer Service team.
  • You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Order acceptance between you and us will take place on the dispatch to you of the Products ordered unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions below.

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered is not available from stock.
  • We are unable to obtain authorisation for your payment.
  • A price or product description error is identified.
  • You do not meet the eligibility to order criteria set out in the main Terms and Conditions.

Privacy Policy

Your privacy is very important to us, that’s why we will never release your personal details to any company outside Bare Foods Limited for mailing or marketing purposes. We will treat all your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep your details on a secure server and we will fully comply with all applicable HK Data Protection and consumer legislation in place from time to time.

However, we would like to keep you up to date with a range of products and services provided by Bare Foods Limited.This includes news of special events, promotions, product launches and catalogues. We are constantly looking for ways to improve our service, we may therefore occasionally contact you for research purposes. We may contact you by post, telephone, SMS text messaging and/or email.

When you shop on this website, we will ask you to input and will collect personal information from you such as your name, email address, billing address, delivery address, telephone number, product selections, credit card, or other payment information, and a password. We may also collect, (and our third-party providers of advertisements and content may collect) information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.hk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (“User Information”). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We use your information only for the following purposes:

  • To process your order
  • For statistical purposes to improve this website and the service we offer
  • To provide you with website content and advertisements.
  • To administer this website.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Electronic Data Ordinance.

Online Shopping

General information and payment security

Delivery arrangements

Deliveries times may vary from area to area. You may find out more information under the "delivery sections".

Goods may be signed for at the delivery address by you, or by your nominated representative who must be aged 18 or above.

If nobody can receive the delivery then we will leave the goods outside your front door. We will not take responsibility for any missing products in these circumstances.

In the event of a late delivery, under no circumstances will Bare Foods Limited be liable for refund or discount.

We offer free delivery to any order over $500 anywhere in HK. All deliveries are subject to a delivery surcharge of $30 for order less than $500.

Payment Security Policy 

Bare Foods Limited online shopping service is run by Shopline HK and we use Paypal and Stripe as one of the payment processing methods. We understand your concerns with security and your peace of mind and safety are of the utmost importance to us.

Credit Card safety

Bare Foods Limited uses Secure Sockets Layer (SSL) technology to encrypt your details as they are being transmitted to us. This prevents anyone from eavesdropping on your shopping session and keeps your card and personal details private.

Images are provided to help recognise products. Due to packaging redesign and improvements these may not reflect exactly the pack you receive.